Use the assessment below to give us the facts that matter: what you bought, what you paid, what you understood at the time and what has happened since.
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What happens after you submit?
- Your answers are reviewed as a whole—not decided by one tick-box.
- We may contact you to clarify key dates, statements or documents.
- If the circumstances appear suitable for specialist review, the possible next step and any separate terms will be explained before you decide.
The assessment is free and does not create a solicitor–client relationship. Outcomes cannot be guaranteed and time limits may apply.